The HR department in most organizations plays a central role in workforce policy formulation to ensure effective utilization of human assets for maximum productivity. Over the years, HR operations have continue to redefine the workforce and this is expected to continue as HR practices directly or indirectly affect individual employee performance and invariably affect the overall performance of the organization. Discussed here are some HR trends redefining workforce in 2017.
Technology Continue to reshape HR Operations
Over the years, technology has continued to reshape HR operations in the workplace, which equally has been directly or indirectly redefining the workforce. Employees can now do their job at any time and from anywhere due to technological innovation in HR as the traditional workspace has become obsolete for some certain jobs. Most HR professional sees technology as a factor that is greatly impacting the HR department in most organizations and expected to continue in 2017.
For instance, HR operations like recruiting have been greatly redefined in 2017 by software such as LinkedIn in terms of collection of applicant data (locating relevant professionals through their profiles), screening and communication. Also, in 2017 Google Docs is gaining attention for sharing of information and easy access to businesses. Google Forms is also been explored to ease the process of employee performance review as it allows the creation of forms, which the employees can fill and submit online for managers review through Google Docs, which streamline HR operations.
New software’s are been developed and the existing ones are been updated with many sophisticated inbuilt functions to handle most of the complex HR operations in 2017. Also, cloud-based solutions are been embraced by many organisation as the difficulty of collection and storage of employee data previously encountered is been eased by the growth of cloud technology. Application of technological innovations in HR operations continues to redefine workforce in 2017.
Outsourcing of some aspect of Human Resources Functions continue to rise
According to a study by Global Industry Analysts, Inc. on global human resource outsourcing market, outsourcing of human resources function is on the rise. Recruitment process outsourcing tops with 6.1% and projected to continue through 2020. Topping the outsourcing market is Asia Pacific with 8.1% and expected to equally continue through 2020.
Apart from recruitment process outsourcing, a summary snapshot of trends and drivers of outsourcing market, which is projected to continue through 2020 according to the study include: Outsourcing of Payroll services is becoming popular in the financial sector. An increasing liability of the administration of benefits equally spurs outsourcing interest in 2017. Becoming popular also is recruitment through cloud-based software.
The need for outsourcing of human resources functions continue to grow in 2017 due to the fact that enterprises are in need of increase operational efficiency, costs reduction, management of compliance issues, streamlining of operations, alignment of business operations with changing HR policy framework and employment legislation. Outsourcing of HR functions is one of the HR trends reshaping workplace in 2017.
Diversity and Inclusion becoming a concern to HR
The political environment characterized by diverse ideologies with the issues of globalization, diversity, and inclusion dominating the political space is creating a concern for the HR operations as its beginning to redefine the workforce in 2017. Issues of fairness, social justice, human rights and employee engagement have become the business issues of diversity and inclusion among the workforce.
Many organizations are beginning to see themselves as global entities and are taking diversity issues like gender, religion and many others as part of business realities in 2017. Some researchers also claimed that a team of diverse and inclusive members outperforms their colleague. They further claimed that organizations that subscribe to the idea of diversity and inclusion are making more profit and generate higher revenue of 30% more per employee than their competitors.
Diversity and inclusion are now an issue of great consideration in HR operations like hiring, team management, training and development, promotion and leadership, which is redefining workforce in 2017.
Increased Demand for job flexibility
Flexibility in workplaces particularly influenced by the millennial workforce is gaining greater attention in 2017. This has resulted in a decrease in the traditional hiring of full-time employees as freelancers, consultants, contractors and part-time employees dominate the workforce.
The need for flexibility among millennials workforce may not be unconnected with their desire for a better work/life balance, which has been a growing trend over the years. To get and retain top talents in 2017, flexibility in working conditions is an HR issue that organizations need to change to attract and retain millennials workforce according to a Deloitte study.
As a result of increased demand for flexibility in job schedule, a work environment that is result-driven is now a top consideration among HR professional and is remodeling HR operations like time and attendance tracking as some employees are more productive when on flexible schedule like working from home and working outside of business hours etc. This is greatly redefining the workforce in 2017.